I hope you are well and keeping safe during these challenging times. I am currently working from home, as are all my colleagues. As an ISO270001:2012 certified organisation we have robust business continuity plans in place. Our teams are fully operational remotely and we are adapting to a new way of working. Regular meetings, team huddles, lunch & learns etc. are all replaced with virtual ones, so we are getting to know our colleagues even better every day.
I would like to update you on our priorities as a business:
To ensure all our staff are safe – I am pleased to confirm that as a global business we are fully committed to continue to employ every single member of our team, no team members anywhere in the world are furloughed.
To continue to do our bit for the community – we are making contributions to pandemic relief funds, our staff are also making contributions to local food banks to support the homeless and daily wage earners and it is a great motivation for us to see that a large number of our business survey participants are also opting for charitable donations as an incentive for their participation in our research.
To continue to support our clients with research and insights to make informed decisions during these challenging times. The research and insights that we deliver to clients are now more important than ever.
Be sensitive to our respondents – we are regularly conducting pulse checks, especially with business leaders in our network, to assess their comfort and appetite to participate in research studies. Thus far, we have received positive and encouraging responses and we will continue to monitor this very closely.
We have done some research on how large multi-national companies are adopting and dealing with the current situation. I would like to share our initial findings on the 5 key themes: workforce protection, customer protection, communications, dealing with supply chain issues and how companies have adapted their products/services to meet the changing needs of their customers. Read our findings here.
We are also working on a number of other interesting areas of research across industries, if you are looking for some research ideas, or would simply like to brainstorm on what kind of research may be relevant, please don’t hesitate to get in touch with me.
Key Covid-19 Insights
How are multinationals responding to the challenges posed by Covid-19 in relation to employees, customers, supply chain, communications and product/service adaptation? Read our article here.
Get Inspired Today!
We are researching quite a few interesting topics at the moment to understand how the ‘new normal’ will shape businesses and communities at large. If you need inspiration or simply want a steer on what type of research needs to be done, please feel free to contact me.
